Frequently Asked Questions

Moving FAQs

Do you pack?  

Yes, we offer full-service packing. 

Do I have to take stuff out of drawers?  

No, not necessary unless breakable.  

Are you licensed and insured?  

Yes, per state requirements.  

How soon should I contact you before my move?  

As soon as possible. Two weeks or move is preferred, but we can accommodate last minute requests if available.  

Do you sell packing supplies?  

Yes, click here to see the full list of what we sell.  

Storage FAQs

What size units do you offer? 

5 x 10, 5 x 15, 10 x 10, 10 x 15, 10 x 20, 10 x 30 

Do you have outside storage? 

Yes.

Do you offer moving services?  

Yes, click here to see our moving services  

Do you require a deposit?  

Yes, equal to one month's rent. 

Do I keep my unit door locked with my own lock? 

Yes, you will need your own lock and key to keep your unit door locked. 

Penske Rental FAQs

We are an authorized Penske dealer. Please visit the Penske FAQ website or call us regarding any questions related to Penske Rentals. http://www.pensketruckrental.com/faq.html